Everyday Tech Help in NEO
I focus on seniors' tech needs.
Smartphones, tablets, computers, smart TVs, printers, hearing aids, and thermostats.
If it is digital and driving you crazy, I can help. I come to you, fix what is broken or update as needed, and show you how it works.
Become confident and independent with a little training
Once I fix your tech problems, I leave you with easy to follow written instructions. You'll learn how to fix it yourself the next time. I'm always a phone call away if you have questions.
Affordable Tech Support in NEO
Get Unstuck
$35
Password mysteries solved
Email headaches fixed
That one thing that stopped working
A ChatGPT or Claude question you can't figure out
Take Control
$65
per hour
Set up that app your doctor wants you to use
Install ChatGPT or Claude and learn the basics
Fix multiple problems in one visit
Walk away feeling accomplished
Become The Expert
$235
for 4 hours of Tech Support
Master your devices, all of them
Get comfortable using AI for everyday questions
Custom lessons for your goals (AI, email, photos, smart home)
Instructions so clear you'll teach others
Tech Support Q&A
Will you actually show up?
Yes. I have your back. We schedule personal visits to fit your needs.
Will you treat me with respect?
Always. You're intelligent and capable. The technology is poorly designed. I explain things clearly because that's what you deserve.
What if you can't fix my problem?
Then I'm honest about it. But most of the time, what seems impossible to you is Tuesday afternoon for me. I have my own tech expert to lean on if I get stuck too. But we'll fix it and you'll understand why it broke.
Do you work on [insert device here]?
Smartphones, tablets, computers, smart TVs, hearing aids, thermostats—if it's digital and it's making your life harder, I work on it.
How do I know you won't mess something up?
I work carefully and always ask before making changes. Your photos, contacts, passwords, and files stay yours - I don't copy or take anything.
What if I need help after you leave?
You get written instructions that actually make sense. Plus I call the next day to make sure everything still works. Because my job isn't done until you feel confident.
Can you fix a problem over the phone?
We get started through a phone call. My work with you requires being there, seeing what you see, understanding how you use your devices. I will talk with you about your issue over the phone, but no fixes.