Stop Taking Mom’s Tech Calls: A Better Way Forward
It’s 7:15 on a Tuesday night. The phone rings.
“Can you help me with the iPad? The screen looks different again.”
It starts small, but over time, those tech calls become a second job for adult children. You want to help, but it’s exhausting. And your parents feel it too — every time they struggle, their confidence takes a hit.
The truth? This is bigger than frustration. It’s about independence, pride, and peace of mind.
Q: Why is tech such a challenge for seniors?
Because it changes constantly. Even confident users feel thrown when a button moves or a menu looks different.
A national survey found that 53% of older adults say learning a new device is more stressful than going to the dentist or hearing a strange noise at night (Candoo Tech, PRNewswire).
Q: Aren’t most seniors online now?
Yes. About 67% of people over 65 use the Internet (Pew Research). But here’s the catch: nearly 73% say they need help with new technology (California Mobility). Seniors want to connect, they just don’t want to feel embarrassed or lost when things change.
Q: What happens when they can’t figure it out?
They call you. They call their son, their daughter, the grandkids. It’s love — but it’s also a burden. Instead of watching the Browns game or having dinner in peace, you’re back on the phone trying to troubleshoot Wi-Fi.
Q: Can’t the grandkids handle it? They’re great with tech.
Yes, they fix things quickly. But quick fixes skip the teaching. Seniors don’t just need a problem solved — they need the confidence to do it themselves the next time. That’s the difference between dependence and independence.
Q: What difference does local help make?
A big one. Online tutorials don’t look your mom in the eye. They don’t notice when she sighs, or when Dad nods but doesn’t really understand. Local, patient help means more than fixing. It means teaching until it clicks.
Q: What’s the outcome when seniors learn instead of leaning on family?
Relief. Pride. Peace of mind.
Your mom isn’t calling three times a week about Netflix.
Your dad feels like he still “gets it.”
And you get to go back to being the son or daughter, not the household help desk.
A Local Solution: Tech Helpers Hudson
That’s why I started Tech Helpers. Right here in Hudson, I work directly with seniors in their communities — patient, in-person support for everything from smartphones and tablets to smart TVs.
The goal isn’t just to fix problems. It’s to teach seniors in a way that sticks, so they feel confident, and you get peace of mind.
Call 216-245-7092
Visit www.tech-helpers.com or email [email protected]
Because I am happy to fill in and help. Mom deserves more than a quick fix. She deserves the confidence to say, “I can do this myself.”